![]() ![]() Please ensure your invoice is included and include a note of which item's you're returning and why. Orders can be returned through our retail Store free of charge. We would advise to return any items back to us via a tracked method of delivery for your protection. You are responsible for carriage costs incurred returning goods to us. Please note a refund will not be given on DVD’s, books or on underwear (for hygiene reasons). We have a 2 person checking system to ensure goods leave us in A1 condition. Items must be in the original packaging with the swing tags / barcodes in place. Goods purchased can be returned for a refund or exchange providing they are received back to us within 30 days in the same condition purchased. Our store is open 7 days a week, however please note our mail order office is closed at the weekend so any orders made after 9.30am on a Friday won't be available for collection until after 11am the following Monday. Mainland U.K Only other areas like highlands and islands will take 2 days and could incur a surcharge, prices will be confirmed at the check out. Please note that we cannot guarantee orders placed after 12pm will be processed and posted on the same day. *No Next Day deliveries on Saturday or Sunday. Oversized items like larger Bodyboards, Skimboards, Sledge, Surfboards can only be collected from our Hove store. U.K £5.99 (Must order before 12 noon Delivery only Mon-Fri*) * Free Next day Delivery to Mainland U.K on orders over £100.00* * Free Delivery to Mainland U.K on orders over £30 (unless otherwise stated*) Orders placed before 12 noon will be despatched the same day (Mon -Fri) ![]()
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